Terms & Conditions

Agreement To The Terms And Conditions

User Conduct

By utilizing the services of Wax Paper Store, you acknowledge and agree to the terms and conditions detailed herein. Our company maintains the authority to update or modify these terms at any time without prior notification to visitors or existing clients. It is the responsibility of the user to review this page periodically to stay informed of our latest policies.

Accessing this website through robots, scrapers, or any automated systems is strictly prohibited. Any fraudulent use of our platform or activities that mislead and fail to conform to these terms of service will result in legal prosecution.

Trademarks and Copyrights

At Wax Paper Store, you assume full responsibility for the content featured in your submitted artwork. By submitting design files, you guarantee that your work does not infringe upon any text, images, designs, trademarks, service marks, or copyrighted materials owned by others. All printed content should be original and specific to your brand identity. Utilizing copyrighted or trademarked material without authorization can lead to severe legal consequences. We urge all clients to thoroughly review their artwork before submission to ensure a smooth and timely production process.

Customers Content

The information and context printed on your wax paper and packaging are solely your responsibility. Wax Paper Store will not be held liable for any indecent, unlawful, or infringing material included in your designs. We are not responsible for content errors or copyright violations originating from customer provided files.

As a dedicated custom printing and packaging provider, we prioritize the security of your data using modern technology and strict internal protocols. For more details on how we manage your information, please visit our Privacy Policy. While we strive to secure your data, clients are expected to maintain strict oversight of the information they submit for printing.

The stages of our fulfillment cycle include:

Order Confirmation
Design and Layout Approval
Payment Processing
Manufacturing and Production

Order Process

To streamline your experience, Wax Paper Store requires the completion of our online quote form. This allows you to submit detailed queries and specific order requirements, including sheet size, quantity, and finish, directly to our team for processing.

Color Variations In Design

Wax Paper Store prints directly from your submitted, print ready files. While we utilize high end equipment to achieve the closest possible match, we cannot guarantee exact color density or identical shades. Variations may occur due to the technical limitations of different printing processes, the specific color codes (CMYK or RGB) used in the file, the unique properties of various substrates and paper weights, and the ink requirements of surrounding images. Ink behavior on greaseproof and wax coated stock can differ from standard uncoated paper.

Artwork Submission Guidelines

Upon submission, our design experts will generate electronic proofs for your review. To ensure high quality results, all files must be submitted with a minimum resolution of 300 DPI (dots per inch) at the final size. All artwork should be provided in CMYK format to align with industrial printing standards.

Proofing and Matching, Customer Is Responsible For Proof And Layout

The customer is exclusively responsible for proofreading and final approval of all layouts and artwork submitted to Wax Paper Store. We are not liable for any omissions or errors in customer supplied files. It is vital to verify all spelling, grammar, and formatting before the final proof is authorized.

Approval Prior To The Printing

Wax Paper Store proceeds with production only after receiving explicit approval from the customer. Once approval is granted, any subsequent requests for changes will incur additional charges. We reserve the right to decline any design that fails to meet our quality benchmarks or is deemed inappropriate.

Color Accuracy And Hardcopy Proofs

While we strive for precision, slight shifts in color may occur due to monitor calibration, specific paper stocks, and mechanical printing factors. For projects where color matching is critical, we recommend that the customer requests a hardcopy proof of the intended color.

Materials

Wax Paper Store utilizes premium materials to ensure both aesthetic appeal and reliable performance in food service and retail use. Please note that storage conditions, environmental factors, and handling after delivery can affect the final performance of the product. We offer a wide range of high quality materials including dry wax paper, greaseproof and grease resistant sheets, kraft wax paper, butcher paper, and food grade tissue.

Order Payment Process

All financial transactions at Wax Paper Store are conducted in U.S. Dollars (USD). Depending on your specific order, customers are required to provide full payment, which includes the product cost, applicable taxes, and shipping and handling fees.

We accept the following payment methods:

Credit and Debit Cards
Apple Pay
PayPal
American Express

Order Design And Manufacturing Process

Wax Paper Store employs rigorous standards to process orders once confirmed. Once a project has transitioned to the manufacturing and design departments, no modifications can be made to any aspect of the order.

Order Delivery And Shipping Process

To learn more about our shipping process, estimated delivery times, and important shipping information, please refer to our Shipping Policy page.

For additional assistance, our support team is always available to help with any order related inquiries.

Order Cancellation

Customers have a 4 hour window following order confirmation to request amendments or cancellations. Beyond this 4 hour mark, Wax Paper Store holds no liability for cancellation requests.

Cancellations after 4 hours: Subject to a charge of 20% of the total order value.
Cancellations between 4 and 24 hours: Subject to a 50% deduction of the total order amount, as manufacturing processes and material allocations begin immediately after the initial 4 hour grace period.

Holidays Observed At Wax Paper Store

We observe the following holidays:

New Year’s Day
Good Friday and Easter Monday
St. Patrick’s Day
Labor Day
Thanksgiving Day
Victoria Day and National Patriots’ Day
Christmas and Boxing Day

Overruns and Underruns

We generally deliver the exact quantity ordered, though occasionally a small surplus may be included at no extra cost. While underruns are rare, we recommend ordering an extra 5% to 10% in quantity to account for any specific project needs or variations.

Indemnification and Limitation of Liabilities

You agree to protect, indemnify, and hold Wax Paper Store, its directors, employees, and affiliates harmless against any claims or damages arising from your actions or the content you provide. This includes claims regarding copyright or patent infringement, libelous or obscene content, or unauthorized access to protected areas of our site. You shall be responsible for legal fees and expenses incurred by the company in responding to such claims.

Disclaimer Of Warranty

Wax Paper Store provides its services on an “as is” basis. However, our quality assurance team works diligently to ensure your order is free of printing and finishing errors.

Changes to our Terms And Conditions

We may modify these Terms and Conditions at our discretion. Updates will be effective immediately upon being posted to this page. We suggest reviewing these terms each time you use our services.

Need Assistance?

If you have any queries regarding our Terms and Conditions, please contact us at:

Email: sales@waxpaperstore.com

Phone: +1 (929) 568-8511

Address: 223 Bedford Ave, Brooklyn, NY 11211, USA