Shipping Policy
Complimentary Nationwide Shipping
Wax Paper Store proudly offers free and secure shipping on all orders across the United States. If you need your order sooner, our customer support team can assist with expedited shipping options whenever available.
Order Processing and Turnaround Time
Our standard production and shipping turnaround is 4 to 6 business days after the final approval of your digital proofs.
Please note that approvals submitted after 2:00 PM (GMT-05:00) Eastern Standard Time (New York) will be processed on the next business day, which may slightly extend the delivery timeline. Orders are not produced or dispatched on weekends or observed holidays.
Address Accuracy and Delivery Issues
To avoid shipping delays, please ensure that all delivery information is entered correctly at checkout. If a shipping address is incomplete, inaccurate, or unrecognized by the courier, the package may be returned to us. In such cases, our team will contact you promptly to verify and update the shipping details.
Circumstances Beyond Our Control
While we are committed to delivering orders on schedule, certain situations may cause unexpected delays. Wax Paper Store is not responsible for delays resulting from:
- Courier or transportation service disruptions
- Severe weather conditions or natural events
- Political disturbances or government restrictions
- Customs inspections and clearance procedures
- Peak season or holiday carrier backlogs
- Incorrect, incomplete, or missing order information
Trusted Shipping Partners
We work with leading shipping carriers, including UPS, DHL, and FedEx, to ensure your custom wax paper and packaging products are delivered safely and efficiently. Every shipment is packed to protect the sheets from moisture, creasing, and transit damage.
Delivery times may vary depending on your location and the availability of local courier services. Although we strive for timely delivery, occasional delays may occur due to factors outside our control.
Track Your Shipment
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link. This allows you to monitor your package and stay updated on its delivery status at any time. If your tracking details have not updated within 48 hours of dispatch, please reach out to our support team and we will follow up with the carrier on your behalf.
Need Assistance?
If you have any queries regarding our Shipping Policy, please contact us at:
Email: sales@waxpaperstore.com
Phone: +1 (929) 568-8511
Address: 223 Bedford Ave, Brooklyn, NY 11211, USA