It is suggested that you thoroughly read the Wax Paper Store terms and conditions. By using this website, the user automatically agrees to the terms and conditions. We are the only proprietors of this website, thus we can change its terms and conditions at any moment and without warning. To stay up to date on our current working circumstances, we urge that you visit the website on a regular basis.
Your continuing use of this website constitutes unambiguous acceptance of these conditions. If you do not agree to these terms, you may stop using this website.
This website and everything on it are the exclusive property of Wax Paper Store No one may claim or use our material without the owner of the website’s prior written permission. Using any part of the published content on this website will subject unauthorized users to potential legal action under the Copyright Law.
Our website allows users to establish an account using their own email and password.
You may place an order without establishing an account. This is because Wax Paper Store order form does not require an email address to progress to the checkout page.
Select the predetermined dimensions and features accessible on the product page, then place your purchase after a successful checkout using secure payment options.
Fill out the quotation form (located right below the order form) with all of the specifics for your bespoke order. After you complete your estimate form, our team will contact you via email or phone to confirm the order specifics (artwork needs, box/bag measurements, etc).
Informing our packaging staff of your purchase preferences will result in you receiving an invoice from our website. The invoice will include your order information as well as a link to the secure payment gateways where you may pay the order amount using the payment method that is most convenient for you.
All payment options we provide are secure, and payments are made in USD unless otherwise noted. We begin working on your purchase as soon as we receive payment through an accepted payment channel. It is advised that you complete the relevant papers in soft copy to guarantee that your product is manufactured and delivered without errors.
Available Payment Gateways: We provide secured payment methods such as:
Customers can choose from the available design templates on the internet or contact our packaging team. Customers may upload their own artwork in PSD format for customizable designs.
We obtain our clients’ approval for the design to be produced via 2D mock-ups before beginning the printing process. Customers are expected to thoroughly review the design specifics before providing permission to our packaging staff. Once we receive the approved design from the consumers, our staff instantly transmits it to the printing department, and the printing process begins on the spot.
The printing method and the inks used during the printing process might alter the final color of the artwork. By placing your purchase and giving the Wax Paper Store staff approval on the design, you acknowledge that the firm is not liable for any color variations.
Wax Paper Store will not provide any reprinting in case of color variation due to the limitations of the process, the limitation of the submitted design, or the format of the design file (PSD).
There is a 4-hour wait period after placing the purchase before the order procedure begins. Customers can submit purchase cancellation requests within these hours. After 4 hours, 20% of the total order cost will be removed owing to modifications or changes in the usual order procedure.
Order cancelation is not allowed after the items have been delivered. If an unforeseeable situation causes a delay in your purchase, Wax Paper Store cannot be held responsible. This includes delivery delays caused by factors outside the company’s control.
Order cancellation requests made beyond 24 hours due to delivery delays or for any other reason will result in a 50% penalty from the entire amount paid by the consumers. This is because we handle orders as soon as they are authorized by the customer, which means that our printing, designing, and manufacturing resources are activated as soon as the order process begins.
We do our best to supply the product in the precise quantity requested by the client; nevertheless, it is recommended that you book 10% more than the needed number of products to minimize any inconvenience due to the possibility of 5% overruns and underruns.
At Wax Paper Store, we are dedicated to offering high-quality products and exceptional service. We accept returns on both faulty and non-defective items, and we endeavor to handle all return and refund requests in a fair and open manner. If you get a faulty product, please tell us within two business days so that we may swiftly fix the issue. To qualify for a reprint, please return the order to us by mail within 10 days after receiving it. We will handle the reprint after receiving and inspecting the returned goods, which normally takes around 10 business days for large orders. Expedited reprints are available upon request for an extra cost.
Non-defective products can be returned within 10 days after delivery as long as they are in their original, unused condition and packaging. Please keep in mind that any reprints or replacements for non-defective items will be paid for by the buyer.
Regarding returns, Wax Paper Store provides partial reimbursements of the product price for returned products. We keep 99% of the product price due to the unique nature of our items, since the order production process begins only after customer approval. As a result, we can not offer complete refunds or compensation for purchases after delivery.
To start a return or report a complaint, please contact our customer service team at sales@waxpaperstore.com within the stipulated time limit. Provide your order number and a brief description of the problem, and our experts will assist you with the return procedure. Refunds are normally granted within three business days of the returned item being received and examined.
We appreciate your understanding and cooperation, as they allow us to develop and better serve you. Thank you for selecting the Wax Paper Store!
Wax Paper Store submits the design to its clients for final approval. As a result, once the design has been approved by the customer, we are not responsible for the following errors:
Our website uses SSL certification to safeguard all forms of user data. You consent to sharing the personal information required to place your order through our website. You cannot claim copyright for the info provided on this website. It is also your obligation not to share any anything that is false, vulgar, offensive, or inappropriate in any way.
Because we have no control over the material that users post on our website, we cannot be held liable if you see anything disagreeable or false. On the other hand, you may report any objectionable information you see on the internet to the proper authorities, who will take necessary action.
Additionally, placing an order on our website indicates that you are of legal age and qualified to represent yourself in court. By using this website, you accept to our company’s privacy policy.
By making your purchase with Wax Paper Store, you undertake to indemnify and defend our firm and the linked parties against all claims, damages, liabilities, expenses, and legal fees originating from:
You are in breach of the terms and conditions.
other litigation or claim stemming from the typeface, picture, or other graphic content or material that you add that violates the requirements of our website Printing And Material.
We are permitted to utilize any of the printing processes we believe are appropriate for your order. At the time of placing your purchase, you must specify the material you wish to use. You must specify whether you require food-grade material or not, as we do not utilize it by default.
We provide an approximate delivery time once you place your purchase. Our average response time is between 8 and 10 working days. However, depending on the quantity of the order, the turnaround time may be longer (preferably between 10 and 15 days).
Furthermore, for urgent orders, the turnaround time might be between 6 and 8 days, however there will be additional costs based on the amount of the order.
In the United States, shipping is free to all areas. There are no hidden costs after the finished pricing is displayed on the invoice.
Depending on the shipment destination, you may be required to pay additional shipping expenses and customs taxes. Customers are responsible for the customs clearance of their orders.
Wax Paper Store makes every effort to deliver the product on time; but, if there is a delay due to weather, technical, or logistical issues, Wax Paper Store is not accountable.
Wax Paper Store alone is able to alter the website’s content, terms and conditions, or privacy statement at any time without giving notice. It is recommended that you check the website again to see whether the policy has been updated.
For any direct or indirect harm resulting from the use of your personal information, Wax Paper Store, its stakeholders, partners, licensors, suppliers, vendors, and their officers, directors, employees, or agents are not responsible. We take no responsibility for the results of any improper and unauthorized use of our website.
You can get in touch with us using one of the communication channels available at Wax Paper Store. We have described and justified the terms and conditions related to the whole service delivery process in detail. However, if you have any questions feel free to reach out using one of the options below:
Communication Channels At Wax Paper Store: Custom Chat support, Email support, call from our sales department, or Arrange a call back for you)